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Founded in 1963 Olympia is a business that is family-owned and operated. Our client delivers excellent service and a quality product that can be bought at a very competitive price. Their client base includes Corporate Companies, Schools and Universities, Educational Institutions, and Sporting clubs. They also serve individuals along with SMEs and Government departments. Their products range from trophies and corporate awards to custom items, giftware for years of service awards, and offer a specialist engraving and laser etching service. They also offer custom medals, name badges, and promotional products. This case study explores how developing a trophy and giftware website helped them increase their revenue. Solution With an aim to provide the best experience to their customers, the client wanted an online trophies & awards store that was seamless in its entirety. The store was already there but it was not generating the desired amount of revenue. To take care of this, the UI of the online store was updated along with some added functionality. This web store was updated to address the concerns of the client. Benefits Because of the improved UI, navigating the web store and placing orders were convenient than usual Using the mobile responsive website, the client was able to tap into a new segment and generate revenue from there An advanced search option helped the customers in finding exactly what they need by matching the search query with the product results Using a smooth data filling option with a dropdown functionality to modify their orders in the checkout section enhanced the experience for the customers An ERM system integrated the ordering system kept a track of the inventory in real-time An automated system made sure that customers got the right discounts for the right products and the right quantities Facts and Figures Olympia’s success can be seen in the fact that there was a considerable increase in the demand for its products all across Australia through its trophy eCommerce store. This increase in demand pushed them to create more offerings for their customers which ultimately brought them more revenue. With a trust-building factor on the website, the customer retention increased and they began leaving positive reviews on the store.