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Description

Business Objective Innovative queue management was an idea to help people and F&B owners eliminate the possibility of waiting outside or around a restaurant, art gallery, or other queue demanding to book seats. We functioned it into a working UI by designing and executing a virtual queue management system interface for customers, vendors, and over-the-counter employees. Business Challenge Multi-level interface - The application had to be cleverly designed to help both customers and vendors register and employ the interface in their day-to-day endeavors. Just An Idea - Since the application was at a benign stage, predicting the workflow of the interface was difficult. Plus, successful templates of similar ideas were next to none. So, starting from scratch was the only option. Database management - Managing both user and vendor data was a task in addition to delivering a system that allowed easy sequencing of seats and virtual booking. Business Solution We assisted Clever Queue with a comprehensive solution that functioned at three distinct levels. Customers could use the UI to register and enter a virtual queue, vendors registered their business, and On-site employees also had access to move customers from in queue to next up and seated. Key Features An impending solution to queue management with an effortless virtual queue function designed for restaurants and their customers. Vendor Dashboard Customized Reports Easy Registration for user and vendor Estimated waiting time Onsite drag and drop features Customized seating Unique user registration User login function Next up Notification Technology Stack Frontend React JS Meteor JS API nodeJS Database Mongo DB Business Impact Workflow Efficiency Increased by 60% Operational Costs Decreased by 70%